We want to be an accessible, responsive and innovative bank for our customers. That means we strive to work with the greatest people, create the greatest culture, and aspire to be the bank of choice.
Our mission
Our mission is to empower fellow visionaries and change the world. We value our relationships first, with integrity, fairness, accountability and responsiveness.
Fortress Bank customers experience three unique advantages:
- Accessibility to banking experts
- Quick lending decisions and on-time closings
- Innovative products and financial solutions
Our culture
What’s it like to work at Fortress Bank? You’re surrounded by people who are innovative, creative and empowered to do what’s right for our customers – and they have fun doing it.
Employee perks
As a Fortress Bank employee, you’ll receive benefits that reflect our unique culture and commitment to a topnotch work environment.
Current openings
You have a passion for customers and a community mindset. You embrace the unexpected and are always ready to take a step beyond. Sound like you? Please consider applying for one of these positions:
Mortgage Loan Originator – Peoria, IL
As a Mortgage Loan Originator at Fortress Bank you will have responsibility for:
- Expanding your referral networks through marketing and prospecting activities.
- Maintaining your professional presence with centers of influence and members of referral communities: realtors, attorneys, appraisers, Bank colleagues.
- Actively promoting borrower education throughout our communities.
- Listening and responding to current and potential customers through all portals:
- in-person
- telephone
- internet
- Collaborating with colleagues to assure excellence in products and service.
- Applying professional diligence and presence to solicit, timely obtain and record necessary data; organizing those details into standard professional formats.
If you consider yourself a professional who:
- Thrives on professional competence that leads to good work.
- Takes pride in maintaining and developing your mortgage skills and knowledge.
- Creates solutions by applying knowledge of mortgage programs, opportunities, restrictions, etc.
- Works with and listens well to customers to identify mortgage goals and tailor programs to address individual objectives.
- Learns independently and in cooperation with others to apply knowledge to standard processes.
- Collaborates to timely meet objectives.
- Organizes work to accomplish results.
You could become a Mortgage Loan Originator who would succeed with the Fortress Bank team. This full-time role will reward you with Base pay; Commissions; Bonuses; a comprehensive Benefits program including a 401(k) Plan with a match; Technology, Processes and Support to do your job well.
We have open positions in our Davenport, Iowa and Peoria, Illinois locations.
Qualified individuals may apply at any of our branch locations or submit a resume to moc.ssertrofknab@nospmohtd. Please include a cover letter highlighting your related skills and experience.
Equal Employment Opportunity Employer M/F/D/V
Equal Opportunity Employer M/F/D/V
Assistant Banking Center Manager – Hamilton, IL
This position focuses on building and maintaining excellent customer relationships and educating our customers on our products, services, and opportunities. This will require proactively contacting customers and prioritizing such interactions. This role is a backup for Tellers and Customer Service Specialists, requiring familiarity in both transactional and operational activity. The Assistant Banking Center Manager (ABCM) is responsible for assisting the Banking Center Manager (BCM) by maintaining customer satisfaction in the opening and processing of new accounts, redeem Savings Bonds; and handle advanced or complex customer requests such as internet banking/mobile app expertise, debit card limit raises (with approval), and account specials. This role will also have expectations regarding business development and positive collaboration with other departments and team members.
Duties/Responsibilities:
- Opening qualifying new consumer accounts within Fortress Bank policy.
- Recognize and execute cross-selling opportunities and training other team members to that effect. Additionally, recognizing BSA risks and team education of such risks.
- Management of maturing CD lists, expiring debit card lists, inactive bill pay lists, and proactive calls for Retail account specials.
- Expertise in internet banking and mobile app set up and troubleshooting.
- Collaborate with other departments when appropriate to meet & exceed customers’ needs.
- Saturday coverage rotation and new customer onboarding, specializing in thoughtful and strategic outbound sales.
- Understand and abide by policies, procedures, and regulations to minimize risk.
- Marketing material management of deposit specials (posting/distributing flyers, marquee management based on location).
- Business development activity, to be monitored and tracked on a quarterly basis.
- All other duties as assigned, including back up to Tellers and Customer Service Specialists.
Required Skills/Abilities:
Excellent verbal and written communication skills
Zest for positive interpersonal interactions and comfortability in ethical cross-selling.
Strong interpersonal, analytical, and problem-solving skills.
Ability to confidently exercise sound judgment and continue to learn new skills.programs.
Ability to function well in a fast-paced environment and manager time efficiently.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
High school diploma or equivalent.
At least two years of banking experience or five years of customer service/leadership experience preferred.
Physical Requirements:
Prolonged periods of sitting or standing and working on a computer.
Required travel for trainings and business development events. Mileage reimbursement available. Willingness to travel to other Banking Centers for coverage strongly preferred. Mileage reimbursement available.
Ability to occasionally life up to 50 pounds (coin bags).
If you don’t find a current opening that meets your interests and experience, send us a resume anyway. We’re a dynamic and rapidly growing bank always looking for good people.
Full-Time Customer Service Representative – Hamilton, Carthage, and Macomb IL
Fortress Bank is seeking a full time CSR for its Hamilton, Carthage, and Macomb location. This position’s duties are directly related to financial transactions and retail services.
Required Skills/Abilities:
- Candidate must be friendly, reliable, self-motivated, and willing to work as scheduled including Saturdays.
- Excellent customer service and math skills are required.
- Candidate must be able to perform in a highly interruptive environment.
Fortress Bank offers a competitive salary based on previous experience and benefits with this position. Candidates may apply at any of our branch locations or submit resumes to Human Resources, PO Box 507, LaHarpe, IL 61450 or email: moc.ssertrofknab@nospmohtd.
Equal Opportunity Employer M/F/D/V
Part-Time Customer Service Representative – Hamilton and Peoria, IL
Fortress Bank is seeking a full time CSR for its Monmouth location. This position’s duties are directly related to financial transactions and retail services.
Required Skills/Abilities:
- Candidate must be friendly, reliable, self-motivated, and willing to work as scheduled including Saturdays.
- Excellent customer service and math skills are required.
- Candidate must be able to perform in a highly interruptive environment.
Fortress Bank offers a competitive salary based on previous experience. Candidates may apply at any of our branch locations or submit resumes to Human Resources, PO Box 507, LaHarpe, IL 61450 or email: moc.ssertrofknab@nospmohtd.
Equal Opportunity Employer M/F/D/V
Let’s Chat
Contact us today and we can set up a time for us to start giving sight to your vision. Remember, if you’re sharing any personal account information, please use only the “send us a secure message” form.